TERMS AND CONDITIONS

The terms, conditions and policies set forth on this page are legally binding. It is your responsibility to read these Terms of Use, Copyright Policy and Privacy Policy carefully prior to purchase, use or access of any of our products and/or services, including online courses. These Terms of Use, Copyright Policy and Privacy Policy of ShamaMama.com

Last Updated on April 2, 2019.

TERMS OF USE

ShamaMama.com maintains this Website (the “Site”) for your personal use and entertainment only. Your access to and use of this Site is subject to the following Terms of Use. ShamaMama.com reserves the right to update these Terms of Use at any time without notice to you. By using this Site, you accept, without limitation or qualification, these Terms of Use. If you do NOT agree to these Terms of Use, please do NOT use this Site. Your Use of the Site You agree that you will not otherwise copy, modify, alter, display, distribute, sell, broadcast or transmit any material on the Site in any manner without the prior written permission of Karen Adamski and ShamaMama.com. You may download content for non-commercial, personal use only, provided copyright, trademark or other proprietary notices remain unchanged and visible. No right, title or interest in any downloaded materials is transferred to you or to any user as a result of any such downloading or copying. As a condition of your use of the Site, you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use or any applicable laws. Accuracy and Completeness of Information While ShamaMama.com uses all reasonable efforts to ensure that the information contained in this Site is accurate and reliable, ShamaMama.com makes no warranties or representations as to the accuracy, correctness, reliability or otherwise with respect to such information, and assumes no liability or responsibility for any omissions or errors in the content of this Site. Modification of Site ShamaMama.com will periodically revise the information, services and resources contained in this Site (pursuant to its sole and absolute discretion) and reserves the right to make such changes without any obligation to notify past, current or prospective visitors. Unsolicited Submissions ShamaMama.com does not accept or consider any creative ideas, suggestions or materials from the public (“Submissions”), therefore, you should not make any Submissions to ShamaMama.com. If you do send us a Submission, despite our request not to do so, then such Submission will be considered non-confidential and non-proprietary and shall immediately become the property of ShamaMama.com. ShamaMama.com shall exclusively now and hereinafter own all rights, title and interest therein. ShamaMama.com will be free to use any Submissions for any purpose whatsoever. Disclaimers ALWAYS CONSULT YOUR DOCTOR BEFORE ALTERING YOUR PAIN MANAGEMENT PROGRAM, AND BEFORE STARTING ANY NEW PYSICAL, MENTAL AND/OR METAPHYSICAL PRACTICE. THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS. ShamaMama.com EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ShamaMama.com DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE OF ANY KIND REGARING SERVICES, MERCHANDISE, GUIDANCE OF A PHYSICAL, MENTAL AND/OR METAPHYSICAL NATURE INCLUDED ON THE SITE. ShamaMama.com IS NOT A LICENSED PHYSICIAN OR HEALTHCARE PROVIDER. THE VIEWS AND OPINIONS EXPRESSED ON THIS SITE ARE THE PERSONAL VIEWS AND OPINIONS OF THE PRINCIPALS OF NMS. THE VIEWS AND OPINIONS EXPRESSED ON THIS SITE DO NOT REFLECT THE OFFICIAL POLICY OR VIEWS OF THE UNITED STATES GOVERNMENT. Limitation of Liability In no event and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall ShamaMama.com be liable for any direct, indirect, special, incidental or consequential damages arising out of any use of the information contained herein, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction. Indemnification You agree to defend, indemnify and hold ShamaMama.com harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or in any way related to your use of the Site. Severability If any part of these Terms and Conditions is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect. Entire Agreement The information contained herein constitutes the entire agreement between Site users and ShamaMama.com relating to the use of this Website. Links to Third Party Sites As a convenience to users, this Site may link to other sites owned and operated by third parties and not maintained by ShamaMama.com. However, even if such third parties are affiliated with ShamaMama.com, ShamaMama.com has no control over these linked sites, all of which have separate privacy and data collection practices and legal policies independent of ShamaMama.com. ShamaMama.com is not responsible for the contents of any linked sites and does not make any representations regarding the content or accuracy of material on such sites. Viewing such third-party sites is entirely at your own risk.

Return & Refund Policy

Our policy lasts 7 days upon receipt of your package. If 7 days has gone by since your purchase was received, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Non-returnable items:

  • Gift certificates
  • Downloadable software or informational products
  • Products that are purchased on someone else’s website (see their return policy)

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (as applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 7 days after delivery

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds If you haven’t received a refund yet, first check your bank or credit card account again as appropriate. Then contact your bank or credit card company as appropriate; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@shamamama.com.

COPYRIGHT POLICY

Copyright Notice Unless otherwise noted, the graphic images, buttons, and text contained in this Site are the exclusive property of ShamaMama.com, or a license has been issued for their use by ShamaMama.com. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of ShamaMama.com. Notification of Claims of Infringement If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify ShamaMam.com agent for notice of claims of copyright or other intellectual property infringement (“Agent”), at Karen@ShamaMama.com Please provide us with the following Notice:

  1. a) Identify the material on the Site that you claim is infringing, with enough detail so that we may locate it on the website; b) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; c) A statement by you declaring under penalty of perjury that (1) the above information in your Notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; d) Your address, telephone number, and email address; and e) Your physical or electronic signature.

ShamaMama.com will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA). Trademarks This Site features logos, brand identities and other trademarks and service marks (collectively, the “Marks”) that are the property of ShamaMama.com., including the phrase “It’s all about perspective.” Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Mark displayed on this Site without prior written permission of ShamaMama.com or any such third party that may own a Mark displayed on the Site.

PRIVACY POLICY

This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect. Information That We Collect ShamaMama.com collects a variety of information from you when you visit a Website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include: Personal Data: Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our Site, including responding to blogs, contacting us with questions, or participating in group training workshops. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases. Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application. Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processor PayPal, and you should review the processor’s Privacy Policy to determine how they use, disclose and protect your financial data.

Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, Pinterest, YouTube or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings. Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information. Other data: On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway. How We Use Your Information Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our website or mobile app). Specifically, we may use the information and data described above to:

  1. Create and administer your account;
  2. Deliver any products or services purchased by you to you;
  3. Correspond with you;
  4. Process payments or refunds;
  5. Contact you about new offerings that we think you will be interested in;
  6. Interact with you via social media;
  7. Send you a newsletter or other updates about our company or website;
  8. Deliver targeted advertising;
  9. Request feedback from you;
  10. Notify you of updates to our product and service offerings;
  11. Resolve disputes and troubleshoot any problems;
  12. Administer contests or giveaways;
  13. Generate a profile that is personalized to you, so that future interactions with our website will be more personal;
  14. Compile anonymous statistical data for our own use or for a third party’s use;
  15. Assist law enforcement as necessary;
  16. Prevent fraudulent activity on our website or mobile app; and/or
  17. Analyze trends to improve our website and offerings.

Why We Disclose Your Information ShamaMama.com may share your information with third parties in certain situations. In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests. The following are specific reasons why we may share your information. Third Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. We may not always disclose these third-party processors if not required by law. By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks. To Protect Our Company: We may use your information to protect our company, including investigating and remedying any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims. Affiliates: We may share your personal information with our business affiliates who promote our product(s) or service(s) for a commission fee. We require our affiliates to honor this Privacy Policy. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to sam.parker@samparkernmstraining.com. Sale or Bankruptcy: In the event that our company is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by our Privacy Policy and may have its own.  You will be notified in the event our Company is sold, goes out of business or enters bankruptcy. Interaction with others: If you interact with others on our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts. Online postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the website. Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company. Tracking Technologies Like many other websites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable. In addition, we may use third-party software to post advertisements on our website or mobile app to oversee marketing or email campaigns or manage other company initiatives. These third party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool. Website Analytics We may partner with third party analytic companies, including Monster Insights and Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool Processing Your Information For the most part, we do not process your information in-house, but give it to third party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So, in many instances, it will be necessary for us to transmit your information to a third-party processor, as we do not have the capability to perform these functions. More detail on third party processing is below. However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:

  1. Data associated with your account, such as your name, address, email address and payment information.
  2. Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed.
  3. Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details.
  4. Data that you provide us in the course of using our services.
  5. Data that you post on our website, such as comments or responses to blogs.
  6. Data that you submit to us when you make an inquiry regarding our website or offerings.
  7. Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.
  8. Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.
  9. Data that you submit to us via correspondence, such as when you email us with questions.
  10. Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.

International Data Our website is hosted by servers located in the United States. Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers. Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. More information on the Privacy Shield can be found at:https://www.privacyshield.gov/welcome. Data Retention We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account, unless and until you delete your account. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted. You may request that we delete your data at any time. However, note that we cannot control the retention policies of third parties.  If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data. Security of Your Information We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us. By consent to this Privacy Policy, you acknowledge that your personal data may be available, via the Internet, around the world. We cannot prevent the use or misuse of your data by other parties. We will notify you of promptly any known breach of our security systems or your data which might expose you to serious risk. Children This website or mobile app is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16, please contact us so that we may delete that data. Your Rights You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law. Update Account Information: You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at Karen@ShamaMama.com. Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others. Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website. Request a Copy of Data: You have the right to request a digital copy of the data that we hold about you. Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee. Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden. Delete All Data:You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website. Emails and Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at Karen@ShamaMama.com. Marketing Communications: You may opt out of receiving any third-party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at Karen@ShamaMama.com. Processing: You may, in some circumstances restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note however that doing so may result in the termination of your account and loss of access to our website. Complaints:You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law. California Privacy Rights The State of California has established its own unique regulations that apply to California residents. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed below. If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems. Newsletter Privacy We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ad marketing campaigns. Changes to Privacy Policy ShamaMama.com will alert you to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our Site(s). We encourage you to review this Privacy Policy periodically, when you a ShamaMama.com Website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted. Contact For questions about the Privacy Policy, please contact: Karen@ShamaMama.com

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